Workspace details

The workspace settings page shows your team’s details:

• Team name: the name of your team, shown throughout the dashboard and in invitation emails.
• Admin Portal support email: the reply-to address used when WorkOS sends Admin Portal invitations to your customers’ IT admins. Configure this so replies reach your support team instead of going unanswered.
• WorkOS Slack channel: WorkOS offers a shared Slack channel for support. Request an invitation to your team’s channel directly from this page.

Members with the Admin role can update these details with the Edit details button. Other members can view them but not change them.

Admins can delete the team from the Danger zone section at the bottom of the workspace settings page.

Selecting Delete team starts a two-step confirmation:

1. Feedback: select a reason for leaving WorkOS, with an optional free-form field for additional feedback.
2. Confirmation: acknowledge that deletion is permanent, then type your team’s name exactly to enable the Delete team button.

After you confirm, the deletion is queued and you are signed out. Deletion completes within an hour.

Deleting a team permanently removes:

• The team itself and the dashboard accounts of its members.
• All environments, including production.
• All customer data in those environments, such as users, organizations, and sessions.
• All Single Sign-On connections and directories.
• Any other data associated with the team.

If your team has an active subscription, the dashboard cannot delete it directly. Contact support to cancel the subscription and delete the team.